When choosing an IT company for your business, there are a lot of factors to consider. From offering proactive options to the ability to train the existing IT staff, to knowing how to securely back up your sensitive data, an experienced managed IT service provider or MSP for short, needs to have it all. Though most IT problems can be solved remotely, the beauty of a local IT company is that it does not have to remote. By choosing a local MSP, you can get a team of IT professionals who will know your market well and can visit your company to work with you in person. In this article, you will be able to read about the 4 reasons to hire a local MSP. Let’s take a look:
1. A dedicated Local Account Manager
The responsibilities of an account manager include scheduling meetings with clients, answering questions about prices and services, and developing a long-lasting, successful partnership. By allowing account managers to visit clients and work with them to create customized IT strategies, a local MSP can facilitate partnerships that other MSPs cannot.
2. Quicker Response Time and Emergency support
Even though all the technological advancements have enabled us to resolve most IT problems remotely, there are still some things that demand a real person to step in and deal with it. Well, a local IT company can respond fast and they will be able to support your company in a real-time emergency like a critical hardware failure. Also, by being at the same location, an MSP can even send technicians that will solve problems that are not urgent but need expert attention. However, if you choose an MSP that is not local, the best thing you can hope for is a shared screen which is doable if your hardware is working, but quite impossible if it is not.
3. Knowledge of the Local Business Climate
According to the experts from ICS Houston, a local IT provider will understand how companies at your location work and what types of difficulties they face. This unique insight allows an MSP to offer well-tailored services, and they take into account the local business climate and the company’s needs when making an IT plan that will be successful. Also, you will not have to search endlessly for a reliable company since any good IT service provider would have worked with many companies in your area.
When you choose a service provider that is far from your location, at first glimpse, it might appear like it is a cost-effective option. However, when you take into account the costs of travel, the downtime spent waiting while the MSP arrives and dealing with IT companies that do not understand your market, you will quickly realize that it might have not been a good option. Well, with a local MSP, you will not have to worry about these things since they will be at the same location as you, hence, there will be no downtime, no additional travel costs, and the MSP will be ready to support your IT needs 24/7.
As you can see, there are various reasons and benefits of hiring a local MSP company. It is cost and time-efficient, less stressful, and more profitable for you. Hence, do not waste any more time and start searching for the perfect local MSP company that will help you with all your needs.