Cleaning services are awesome. In addition to their staff cleaning every nook and cranny of your home or office, they also do it efficiently without damaging your fabrics or surfaces. Other benefits of hiring a cleaner includes:
- Keeping your rugs and carpets clean in your home to improve air quality
- Disinfecting and removing bacteria from your surfaces to help keep you and your family healthy
- Creating a more positive environment for work or relaxation
But with so many cleaning companies to choose from, how do you know which one is the best for you? Here are seven tips to help you find the perfect professional cleaner in Melbourne:
Tight on a Budget? Don’t Always Go for the Cheapest Option
The experts from Sidepost, a home service company that provides cleaning, advise that if you’re looking for cost-effective and reliable professional cleaners in Melbourne, always opt for one that offers quality services at affordable rates. While there are some budget cleaners out there who provide exceptional service, many also sacrifice quality for price.
When you choose a lesser-quality service to save money, this often backfires because it takes more time and resources on your end to correct problems, such as damaged flooring or surfaces. A cheaper and inexperienced cleaner may also take longer to clean your interior resulting in a loss of money and time.
Choose Cleaning Companies Who Are Easy to Reach via Phone or Email
It’s important for you to be able to easily reach your cleaner in case of an emergency or if you need to reschedule your appointment.
Good companies will provide all the information you need on their website so it’s easy for customers to get in touch with them, such as a phone number and email address. More importantly, they’ll respect your time by getting back to you quickly and efficiently.
Don’t Hire a Company That Has Poor Reviews Online
The best way to find out what people think of the cleaning services provided by any company is online reviews.
Besides using Google or Facebook, you can also check with review sites like Yelp and Angie’s List for more in-depth information about companies that interest you. Make sure they’re available to answer questions you may have or address any concerns.
When reading negative reviews, check to see if the customer had a legitimate complaint or if the service was just not what they expected. It’s certainly a good sign if the cleaning company has responded to the critique, either by apologizing or offering to compensate the customer for their loss.
Hire Professional Cleaners Who Have Friendly, Knowledgeable Staff
The staff is just as important as all of the other factors when choosing a cleaning company in Melbourne .
If you’re working with someone who’s nice and willing to answer any questions you may have about your service, it’ll make the entire process much smoother. On the other hand, if you’re dealing with unprofessional or grumpy staff members, this could reflect badly on the company as a whole and ruin your experience.
The last thing you need is a cleaner in your home who’s unwilling to listen to your needs or answer your questions and concerns. Interpersonal skills should never be overlooked when hiring a cleaner.
Understand Your Needs and Schedule a Free Consultation
The best way to find a cleaning company that’s perfect for you is by scheduling a free consultation.
This will give you an opportunity to sit down with the professionals and discuss your needs, budget, and timeframe. It’ll also help them better understand what services you’re looking for so they can provide you with a tailored proposal.
If you’re not sure what you need, the cleaners can give you tips and advice on how to best maintain your home or office. They’ll also be able to provide a realistic estimate of how long the job will take, which is helpful when planning your budget.
Always be Transparent About Your Requirements
When hiring a cleaning company do not assume their cleaners can handle all of your needs. If you have a large home, many pets, or live in a neglected home be sure to mention this when interviewing cleaners.
Some companies may not have the experience or equipment necessary to clean every nook and cranny of your house. And others may arrive expecting to do a quick clean up, when in fact your home requires an extensive deep clean. Be upfront about what you want so there are no surprises down the road and both you and the cleaner are on the same page.
Ask for Recommendations from Friends, Neighbours and Family
You can never go wrong with asking for a referral.
If you know someone in your area before, why not ask them which company they used and whether or not they were satisfied? This can be even more reliable than reviews because it’s coming from someone you personally trust rather than what others write online.
Infact, you could even save yourself some money by being locally referred. Local cleaners and contractors often have referral programs that give you and the referee a discount on services. For a cleaning company, this helps build trust and credibility in the community, so you’ll know that others are happy with their work.
Finding a professional and reliable cleaner in Melbourne can be daunting, but if you keep these seven tips in mind, it’ll make the process much easier.
Do your research, ask around for recommendations, and take the time to interview different companies before making your final decision. With so many great cleaning services available in Melbourne, you’re sure to find one that’s perfect for your needs.